Refund policy

Refund Policy

At FlipOG, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.

🔄 Returns

We accept returns within 3 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

💳 Refunds

Once your return is received and inspected, we will process your refund within 2 business days. The refund will be issued to your original payment method automatically.

  • Credit/debit card refunds may take 3–5 additional business days to appear on your statement depending on your bank.
  • You will receive an email confirmation once your refund has been processed.

❌ Non-Returnable Items

The following items cannot be returned:

  • Items returned after the 3-day window
  • Items that are damaged, used, or not in original packaging

📦 How to Return

To initiate a return, please email us at sales@flipog.com with your order number and reason for return. Our team will guide you through the next steps.

❓ Questions?

If you have any questions about our refund policy, don't hesitate to reach out at sales@flipog.com.

Last updated: July 2026